Return Policy

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Our Commitment

At goodsvyartistico, we want you to be satisfied with your online art course purchase. We strive to provide high-quality educational content and maintain a clear and fair return policy.

30-Day Return Period

We provide a 30-day return period on course purchases. If you're not satisfied with your course, you can request a refund within 30 days of your enrollment date, subject to the conditions outlined below.

Eligibility Requirements

To be eligible for a refund, the following conditions must be met:

  • The refund request must be made within 30 days of course enrollment
  • You must provide a brief explanation of why the course didn't meet your expectations
  • The request must be submitted through our official contact channels

How to Request a Refund

To request a refund from goodsvyartistico:

  • Contact us via email at notifyuse@goodsvyartistico.world or call +1 216-265-6000
  • Provide your enrollment details and course name
  • Explain briefly why you're requesting a refund
  • Allow 5-7 business days for processing

Refund Processing

Once your refund request is approved:

  • Refunds are processed within 5-7 business days
  • The refund will be issued to your original payment method
  • You will receive a confirmation email once the refund is processed
  • Your access to the course materials will be revoked

Exceptions

Please note the following exceptions to our return policy:

  • Refund requests made after 30 days of enrollment will not be honored
  • Promotional or discounted courses may have different refund terms
  • Certificate fees, if applicable, are non-refundable once issued

Course Access After Refund

Upon processing a refund, your access to the course materials, community forums, and instructor feedback will be immediately revoked. Any downloaded materials should be deleted.

Partial Refunds

We do not offer partial refunds for courses. If you're unsatisfied with any aspect of your course, we encourage you to contact us first so we can address your concerns before requesting a full refund.

Technical Issues

If you experience technical difficulties accessing course materials, please contact our support team before requesting a refund. We're committed to resolving technical issues promptly.

Questions About Returns

If you have questions about our return policy or need assistance with a refund request, please contact:

Goodsvyartistico
5300 Riverside Dr, Cleveland, OH 44135, USA
Phone: +1 216-265-6000
Email: notifyuse@goodsvyartistico.world